Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs": The wireless card, did you purchased it separately or did it came installed on the computer?ĭoes the problem happen at home or in the work environment? What is the specific model of the keyboard?ĭid you make any recent hardware/software changes?
If this is a laptop, what is the model of it? In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system: Zevaeros, Thank you for posting in the Intel® Communities Support.
#MICROSOFT SURFACE ERGONOMIC KEYBOARD DRIVER ERROR HOW TO#
So, what we can try is a clean installation of Intel® generic Wireless/Bluetooth driver version 22.50.0.4 following the instructions in the links below:Īlso, we suggest to get in contact directly with EVGA support to confirm that the latest BIOS version on their board is installed or to gather the instructions on how to install it: I looked in EVGA's website and since this is a "Wireless Integration", which means the wireless card was installed separately, there is no wireless driver provided by them: Just to let you know, we always recommend to install the wireless driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform. Zevaeros, Thank you very much for providing that information and the SSU report.Īccording to the SSU information, the Wireless/Bluetooth driver version currently installed is 22.60.0.6.